QUALIFIED SERVICE TECHNICIANS
Join the Revolution with service technicians from Revolution Machine Tools that can maintain, troubleshoot and fix your machines. Our goal at RMT is to ensure our customers experience smooth operations and greater return on investment by having their machines repaired and maintained by qualified personnel who are committed to the customer’s success. The service team at Revolution Machine Tools is experienced and able to diagnose, repair and install your equipment when you need it. Twenty-four hours a day, you will reach a live service technician 365 days out of the year. We know that you can’t wait for days or weeks to keep your production deadlines, and we are committed to minimizing your downtime and keeping your manufacturing processes moving forward.
PREVENTATIVE MAINTENANCE PROGRAM
Keeping your machines operating at their peak performance is key to successful manufacturing. At Revolution Machine Tools, we have the right preventative maintenance plan to fit your needs; thus, keeping your machines performing at their most efficient levels. Our service technicians will create the perfect preventative maintenance plan for you. They will evaluate your machines, and provide you with a customized maintenance plan. Each plan will include general maintenance, safety evaluations, suggested repairs, and part replacement.
SERVICE WHEN YOU NEED IT
Twenty-four hours a day, seven days a week, you can count on Revolution Machine Tools to be there when you need them. How many times have you needed customer service for a machine breakdown? Each and every breakdown equates to a loss in opportunity cost and profit. At Revolution Machine Tools, we are committed to making sure you get the most out of your equipment, and when it does break down, providing repair services in a timely manner.
So, if you are in need of a troubleshooting or repair, you can call our service team anytime, 24-hours a day/7-days a week. Anytime you run into a machine problem, you can reach a service technician by phone or e-mail and we will answer or respond. You don’t need help in two days, you need it now.
We received an email asking some questions regarding a purchase on a new plate roll from a potential customer. In the email, he stated that his current plate roll was down and not able to complete any jobs on it. We started talking with him about what the issues are, deciding it would be best for us to fly out to Portland to see his machine in person. After inspection of the plate roll, it was determined it was beyond normal repairs. It needed a complete rebuild of the hydraulic system, valves, sensors, control panel and electrical. We came up with a plan to rebuild the guts of the machine off-site to save the customer freight cost. After building and testing the system we traveled back to Portland and started dismantling the plate roll. The first day was removing all the parts and cleaning the machine up. The next two days was a smooth install of the hydraulic system, tank, valves, control panel, sensors, electrical and hydraulic oil then proceeded to test the machine and start bending parts.